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10 Ways to Answer a “Cold Call” to Ensure You Never Get One Again

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“Hello, we have an offer for you that is better than any offer you’ve ever gotten…” If you still don’t know what a “cold call” is, you’re a lucky person. All these calls from banks, beauty salons, and other companies can make even the most patient person seriously irritated.

Bright Side knows 10 effective ways to get rid of these annoying calls from marketers.

1. Say that you’re underage and you can’t make such decisions yet.

According to the rules of sales, a caller is supposed to believe all the words of the client. If they say they are legally incapacitated, the caller can’t disagree. Not a single company has the right to work with such people — only with their parents and caretakers.

Another reason why a company can’t contact a person is if they are underage. Even if you speak in a low adult voice that you are 13, a cold caller can’t disagree. Even though there is no law that would prohibit selling something to a teenager (14-18 years old), most likely, the person won’t argue with you because they don’t want to deal with teenagers.

2. Remind them about the law.

In most countries, there are laws saying that companies need to have a written agreement with you in order to contact you. Of course, they don’t have such an agreement. Usually, call centers justify their violations with the excuse that one of your friends must have shared your number. Don’t hesitate to ask them to exclude your phone number from their database.

And in order to stop them from calling you back, warn them that you will record the phone call because they don’t respect the law on access to information and protection of personal data.

3. Pretend to be bankrupt or a criminal.

The point of all “cold calls” is to get your money: if you tell them that you are poor and bankrupt, the caller will quickly hang up. If someone is telling you that you have won a free trip to Hawaii, you can inform them that you have a restraining order and you can’t leave the country.

4. Install a special application.

For example, you can use the Truecaller application (for Android and IOS) which tracks every call from an unknown number. The application searches the number in its own database of marketers, scammers, and other people you don’t want to be contacted by. If a certain number is on the blacklist, the app won’t let you accept the call. It will save you time!

5. Waste their time.

In a very short period of time, cold callers need to get a lot of positive words out on a service or a product which is why they don’t like it when a potential client wastes their time.

As soon as they present the service or the product they are trying to sell, don’t rush to refuse the offer. Show your interest instead. And after their sales speech ends, ask them to say everything from the very beginning because you weren’t concentrating enough and missed most of it.

6. Use your imagination.

If you’re a brave person, there is a way to entertain yourself. When they ask you, “How do you wish to be addressed,” say something like, “Mr. President.” You will instantly notice how much more attractive their offer will sound. “Mr. President, our bank offers you the best conditions.” You can use your imagination here and say that you’re Steven Spielberg or Chewbacca.

7. Pretend to be a legal entity.

“Hello, we want to offer you our new products!” “Hi, this is the Johnsons Law Firm, how can I help you?”

All corporate phone numbers must be deleted from the database. It is obvious that after such an answer, they will be the first to hang up, not you. But if the conversation is still long, you can say, “Please, hold, I will put you through to the expert,” and just keep the call on hold.

8. Tell them it’s against your religious views.

Here is another fun way to waste the caller’s time. Even if you are an atheist, just say that your religion doesn’t allow you to use their service. They will most likely not argue with you.

9. Pretend to be a foreigner.

Wondering how to finish a conversation with someone fast? Tell them that you moved to a different country and their offer is no longer appropriate for you. Another option is to pretend to be a person from a foreign country who doesn’t speak the language.

Yes, you might have a local last name, a terrible accent, or might even speak a language that doesn’t exist. They might suspect that you are not serious. But most likely, they will decide not to deal with such a funny person.

10. Repeat 3 times, “I am not interested.”

On cold calls, there are instructions on how to work with objections. They usually have just 3 answers in their scripts. So, if you repeat, “I am not interested,” 3 times, they will run out of possible answers and will have to end the conversation with you.

What do you usually do when you get a cold call? Tell us in the comments!

Illustrated by Marat Nugumanov for BrightSide.me

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Facebook’s Mark Zuckerberg’s CEO ranking plummeted this year

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Facebook employees have long been known for their fierce loyalty to the company and its founder Mark Zuckerberg. In the aftermath of numerous privacy debacles, including ones in which Facebook has exposed users’ personal information and facilitated attempts to undermine American democracy, that enthusiasm seems to have flagged.

The Facebook CEO saw his ranking among top US CEOs plummet this year, from No. 16 in 2018 to No. 55 this year, though he does have an approval rating of 94 percent, according to new data from Glassdoor, a site where employees can anonymously rate their jobs and their CEOs. His approval rating was 96 percent last year.

The average CEO approval rating among the 900,000 employers reviewed on Glassdoor is 69 percent — so Zuckerberg’s 94 percent approval is well above average, even if it’s not as high as it used to be.

Back in 2013, when Glassdoor first started ranking CEOs, Mark Zuckerberg was ranked as the No. 1 CEO in the US, with a 99 percent approval rating, and the company overall was considered the best place to work. This year it dropped to the seventh-best place to work, from No. 1 in 2018.

Last year, even after Facebook had undergone a brutal 18 months of scandals and reshuffling, Recode’s Kurt Wagner wrote that “no one in Facebook’s upper ranks ever seems to leave the company.” That changed this year when two of the company’s most important executives — both named Chris — left. The company has also seen defections from leaders of the companies it has acquired, including the founders of WhatsApp and Instagram.

Employees at tech companies including Google, Uber, and Amazon have become increasingly vocal in their criticism of their employers. Facebook largely has avoided such blowback, but increased employee dissatisfaction could portend protests among Facebook workers as well.

Why Zuckerberg — and Facebook — are only now losing favor with some employees is unclear, though recent comments on Glassdoor about the company’s leadership provide some clues:

“Start taking your morale issue seriously. Leadership needs to take several steps back, really listen, and show that you are serious by taking action.” —Lead Data Specialist

“Due to the recent scandals, the company has become cautious to an extreme and every privacy decision is taken with painstakingly slow speed because it’s been vetted by layers and layers of people. It’s also a very fast paced and competitive place, so some people find it hard to keep up.” —Product Manager

“Very competitive environment. No[t] possible to succeed if you don’t work 60+ hours. Focus on short term impact due to performance cycle every 6 months. No clarity on expectations of roles. Mix signals from leadership about culture.” —Data Scientist

General public sentiment toward Facebook has become more negative in the last few years as the company has struggled with a number of issues on its platform, including Russian interference in the 2016 presidential election and several privacy mishaps related to storing passwords on unencrypted servers and buggy software.

As a result, Zuckerberg and his company have been under fire from the media and politicians alike. The Federal Trade Commission is also reportedly preparing for a potential antitrust investigation of Facebook.

Facebook did not respond to multiple requests for comment for this story.

Other notable takeaways from the Glassdoor report: The CEO of enterprise software company VMware, Pat Gelsinger, has been buoyed by positive employee reviews and now ranks No. 1, a huge jump up from No. 78 last year. Salesforce CEOs Marc Benioff and Keith Block made the top 100 for the first time, ranking No. 17. Microsoft’s Satya Nadella jumped up from 20 to No. 6. The rank of Google CEO Sundar Pichai remained steady, dropping one to 46. Apple’s Tim Cook rose from 96 to 69.

Glassdoor’s large company CEO ratings were tabulated using reviews written by current and former employees between May 2, 2018, and May 1, 2019. Glassdoor uses a proprietary algorithm that considers quantity, quality, and consistency of reviews to calculate the exact approval rating. Only companies with at least 100 reviews each from both rank-and-file employees as well as senior management are considered in these rankings.


Recode and Vox have joined forces to uncover and explain how our digital world is changing — and changing us. Subscribe to Recode podcasts to hear Kara Swisher and Peter Kafka lead the tough conversations the technology industry needs today.

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20 People Whose Looks Smash Ordinary in the Face

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A flawless body, big eyes, plump lips, a straight nose, thick hair, and perfect skin — all these so-called beauty standards are not only outdated and old-fashioned, but also a little boring and distorted. Freckles, unusual eye colors, and skin and body features — these are what truly fascinates and catches one’s eye.

Bright Side has collected 20 pictures of people with unique appearances that will definitely get your attention.

1. Sem Kobelyan has vitiligo that affects his hair and even his eyebrows — and it creates an even more unique look!

2. TK Wonder is not only a writer and a singer, but she is also the owner of unbelievably voluminous hair.

5. This blue-eyed child with vitiligo won our hearts.

6. Yulianna Yussef’s birthmark covers most of her back and she raises positive awareness of CMN through her Instagram.

8. Ia Östergren’s legs are extremely long — her height is 5’8″ and the length of her legs is 3’5″.

9. Mekhi Lucky gained people’s attention thanks to his striking eyes — one is blue and one is brown.

10. This beautiful baby girl with albinism is Nova Winter and her parents have their own blog — the Larson family.

11. Samuel Silva — a unique-looking kid model with vitiligo

12. Cassandra Naud, a professional dancer, says her big birthmark is exactly what distinguishes her from everyone else.

13. Russian illustrator, Maria Oz amazes everyone with her non-standard appearance and huge beautiful eyes.

15. James Stewart calls himself a “13-year-old kid with grey hair” and openly tells his audience what life with vitiligo is like.

16. Hamad Jaman has embraced his freckles and made a modeling career out of his unique appearance.

17. This textile-design student, Gao Qizhen, started her modeling career thanks to her non-standard look.

18. Daria Svertilova is a photographer who captures non-obvious beauty as she embraces her own.

19. This young makeup artist, Lauren Elyse, doesn’t let vitiligo stop her from showing the world her amazing skills.

20. Stef Sanjati is a video blogger who is famous for her non-standard appearance due to a rare genetic condition.

Which unusual traits are there in your appearance? We’d be happy to hear from you in the comment section below!

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Reddit Users Talk About the Awkward Situations They Will Remember for the Rest of Their Lives

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We’re pretty sure that everyone has been in a situation when they were super embarrassed and just wanted to disappear forever. However, these otherwise awful situations prove to be quite interesting and unique which is why they’re enjoyed by hundreds and thousands of people online. The stories we’ve collected here are by far the best and we couldn’t help but share!

We at Bright Side think that if you can transform your unpleasant memories of an embarrassing situation that happened years ago into a funny story, you should. And that’s exactly what the people in this article managed to do.

  • I get into the elevator with some guy. We start going and he asks me, “Do you want to go to a cafe?” I smiled at him and said, “I do.” He looked at me in a weird way and pointed at his Bluetooth earpiece. So, have you ever wanted to jump into an elevator shaft?
  • The 2 things that our camp guides were most scared of were losing someone and someone getting pregnant. And so my friend Mary (we were 12 years old) told the camp guide that she seemed to have gotten pregnant (she just loved attention). The camp counselor was terrified and whispered, “From who?” Mary was scared and whispered back, “Does it have to be from someone?” The counselor yelled at her so loudly that I think half the camp woke up. -NikkiKi
  • I snapped this intriguing shot while driving. I captioned it with something like, “When you have a crazy day and a lot of work but you can’t forget about beauty because your skin won’t take care of itself”.
  • I was in the elevator area of my former job and wearing a skirt that was a little too big for me. Luckily, I had one of those long sweaters on over it because I was talking to the maintenance guy and the skirt just dropped to the floor like, “and we’re done here…” and the guy and I just stared at each other for a small eternity. — © sinicuichi
  • I’ll never forget how on one of my first days in college, I met a guy whose name was Chandler. When he asked me for my name, I told him I was Monica. My friend witnessed this conversation and later asked me why I lied. I said I wanted us to be like the characters from Friends. And he was like, “Are you nuts? Your name is Rachel, and there was a Rachel on the show!”
  • Once, I had this really weird conversation with a guy. I think he was too nervous:
  • I ran face first into a street light lamp post because I was staring (while walking) at a beautiful girl walking toward the direction where I was coming from. It was in front of the main gate of our university. Hundreds of students saw it. My friends laughed so hard. — © KiwiPin0
  • I’m a very responsible person. But once, after a crazy party, instead of setting my alarm clock, I entered “8:30” in my calculator.
  • Yesterday, after a bachelorette party, we went to a water park where I almost drowned. The next day I was very angry that the employees didn’t care about the safety of the visitors. But then my friends sent me this photo and it just turned out that it was me who was crazy and thought I was drowning in a pool for children.
  • A blind woman wanted to know where the front of the bank was and I pointed and said, “It’s over there.” — © Kirjath
  • My wife and I went out for a drink one night. We walk into a bar and I see someone I know with their back turned. I walk up behind them and tickle their sides. Turned out, I didn’t know this person, they just gave me a weird look and walked away. Got their spot at the bar though. — © buefordbaxter

  • My wife and daughter gave me an iPhone. I had never used one before and I decided to text a voice message. This is what I sent to my daughter:

  • I took my grandmother to Starbucks for the first time. A barista asked her a standard question: “What name should I put on the coffee?” Grandma was amazed, looked at him, then turned to me and said, “He wants to give my coffee a name. Is he a junkie? How was he even hired in the first place?”
  • It happened in my childhood. My mom was in the kitchen with her friend who was complaining that men don’t care about her at all. Then I said, “This is very bad. I also didn’t take care of my fish and now it’s dead. It’s sad, you are still so young.”
  • Before the prom, I went to a salon and asked to make the hairstyle like the one in the left photo to look like a princess. But I ended up looking like our principal:

Which of these stories did you like this most? Maybe you could tell us about some other similar situations from your own experience!

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